In Depth

Report: Failed Federal Policy Generates Customer Frustration in Broadband Marketplace

Report: Failed Federal Policy Generates Customer Frustration in Broadband Marketplace

Emma Gautier

November 11, 2021

A new report from the Institute for Local Self-Reliance (ILSR) examines Internet Service Providers’ (ISPs) transparency — or lack thereof — around the Internet service packages they offer. Shopping for Broadband: Failed Federal Policy Creates Murky Marketplace finds that locally-controlled broadband networks are the most transparent around key service details.  READ MORE


Recently Posted

Announcing the Digital Health Story Collection – Share Your Telehealth Experience With Us

Announcing the Digital Health Story Collection - Share Your Telehealth Experience With Us

Tessa Eidelman

January 6, 2022

Today we launch the Digital Health Story Collection, an opportunity for health care providers and health care users to share experiences with or difficulties accessing telehealth care across the country. Share your story and help us tell policymakers why having access   READ MORE


Monopoly Internet Service Providers Mire Grant Process With Costly, Empty Challenges

Monopoly Internet Service Providers Mire Grant Process With Costly, Empty Challenges

Karl Bode

December 22, 2021

Over 230 communities have applied for National Telecommunications and Information Administration (NTIA) Broadband Infrastructure Program grants. But community leaders increasingly say they’re facing costly, unnecessary challenges from incumbent broadband providers, who are exploiting unreliable U.S. broadband maps to overstate existing coverage and def  READ MORE


Alexandria Invests in Internet Infrastructure, Looks to Kick Comcast to the Curb

Alexandria Invests in Internet Infrastructure, Looks to Kick Comcast to the Curb

Maren Machles

December 16, 2021

While it’s been somewhat of a rarity in larger metropolitan areas, the city of Alexandria, Virginia (pop. 158,000) is moving to bring residents fast, reliable Internet access by building out an institutional network (I-Net) in the state’s seventh largest city. Construction of   READ MORE


A Nonprofit Builds Community and Connections in Montana

A Nonprofit Builds Community and Connections in Montana

Ry Marcattilio-McCracken

December 14, 2021

A year after a group of local broadband champions got together to see how they could improve Internet access in Missoula, Montana, the Missoula Valley Internet Cooperative has successfully raised funds and designed, deployed, and launched a wireless mesh network delivering 150 Megabit per sec  READ MORE


A Tale of Two Cities in Maine: Municipal Broadband and Misinformation

A Tale of Two Cities in Maine: Municipal Broadband and Misinformation

Maren Machles

December 7, 2021

Insidious misinformation, false promises, and a fear of government-operated anything can be major barriers to getting a municipal broadband network off (or in) the ground. There is no clear playbook for how to disable these land mines, no clear path  READ MORE


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