Minnesota Regulators Schedule Hearings on Frontier Communications’ Anti-Competition Actions

Date: 7 Jun 2018 | posted in: MuniNetworks | 0 Facebooktwitterredditmail

National ISPs with millions of customers are some of the most hated companies in the U.S. Poor customer service, contract tricks, and a refusal to upgrade services are only a few of the common complaints from subscribers who are often trapped due to lack of competition. Frontier Communications is proudly carrying on that tradition of deficiency in Minnesota. In fact, the company’s excellence at skullduggery has drawn the attention of the state’s Public Utilities Commission (PUC), which launched an investigation into the service quality of Frontier this spring.… Read More

Connectivity Purgatory: Frontier Communications Delays Local Provider’s Fast Network

Date: 1 Jun 2018 | posted in: MuniNetworks | 0 Facebooktwitterredditmail

It took an extra year for a community in Minnesota to finally see high-quality Internet service. Balaton spent an extra year in connectivity purgatory while Frontier delayed a much-needed project. To learn more, we connected with the Balaton and Marshall Economic Development Director Tara Onken and Woodstock Communications Vice President and General Manager Terry Nelson.… Read More

North Carolina Local Media Focuses On Frontier Failures

Date: 28 Dec 2017 | posted in: Media Coverage, MuniNetworks | 0 Facebooktwitterredditmail

WLOS News 13 – December 21st, 2017 Local investigative news shows often earn a reputation for digging into scams and rip-offs that pick consumers’ pockets. In a recent WLOS News 13 Investigates segment, Western North Carolina’s ABC affiliate started asking some tough questions about Frontier’s Internet access service in rural parts of the state. A Comedy Of … Read More

Frontier Is A No-Show: Rural Wisconsinites Looking For Promised Connectivity

Date: 10 Jul 2017 | posted in: MuniNetworks | 0 Facebooktwitterredditmail

It’s been about two years since the people of Lincoln County, Wisconsin, learned that Frontier Communications received federal funding to expand Internet access in their region. Now, they’re wondering why Frontier has still not started construction of promised infrastructure. A Long Road To Nowhere The community has been seeking ways to improve local connectivity for years. Back … Read More