Mark Creekmore Takes on Windstream – Community Broadband Bits Podcast #69

Date: 21 Oct 2013 | posted in: MuniNetworks, Podcast | 0 Facebooktwitterredditmail

Earlier this year, Mark Creekmore transitioned from a frustrated DSL customer to a champion for better Internet access in Georgia. A concerned citizen and tech consultant, Mark joins us for the latest Community Broadband Bits podcast. He discusses his history with Windstream and the steps he went through to improve his Internet access.

Along with this interview, you can read a how-to guide he wrote on DSL Reports.

Mark documented the times his connection speeds fell, his calls to tech support, and their inability to deliver what they promised. Finally, he helped the CBS Atlanta affiliate to cover Windstream's failure to deliver service in this video.

CBS Atlanta News

We became aware of Mark as he became aware of Windstream's efforts to revoke local authority from local governments to build networks that would deliver the services that Windstream would not. Read our coverage of those legislative fights from 2013 and 2012.

We want your feedback and suggestions for the show - please e-mail us or leave a comment below. Also, feel free to suggest other guests, topics, or questions you want us to address.

This show is 22 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed.

Listen to previous episodes here. You can can download this Mp3 file directly from here.

Thanks to Mudhoney for the music, licensed using Creative Commons.

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Christopher Mitchell

Christopher Mitchell is the Director of the Community Broadband Networks Initiative with ILSR. He is a leading national expert on community networks, Internet access, and local broadband policies. Christopher built MuniNetworks.org, the comprehensive online clearinghouse of information about local government policies to improve Internet access. Its interactive community broadband network map tracks more than 600 such networks. He also hosts audio and video shows online, including Community Broadband Bits and Connect This!