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Co-Mo Cooperative: Bringing Some of the Fastest Speeds in the Nation to Rural Missouri

| Written by Lisa Gonzalez | No Comments | Updated on Mar 8, 2015 The content that follows was originally published on the Institute for Local Self-Reliance website at https://ilsr.org/co-mo-cooperative-bringing-some-of-the-fastest-speeds-in-the-nation-to-rural-missouri/

Co-Mo Cooperative and the Co-Mo Connect Board of Directors recently voted to proceed with the final phases of its gigabit FTTH project. The decision assures the plan to bring to triple-play to all Co-Mo members by the end of 2016.

We checked in on Co-Mo about a year ago, when the cooperative announced it would increase speeds without increasing prices for both residential and business members. Residential fiber Internet service ranges from $39.95 per month for 5 Mbps to $99.95 per month for gigabit service; all speeds are symmetrical.

Triple-play service extends beyond the electric service territory. During the first phase of the project, the city of California (pop. 4,200) opened up city poles for Co-Mo in space that was previously used by a cable company that no longer operated in the area. The project then expanded to Tipton (pop. 3,200) and Versailles (pop. 2,500). In a story on the expansion on the Co-Mo website, General Manager Randy Klindt said:

“We’re creating this wide swath of the most advanced communications network in the country right here in rural Missouri. Part of the cooperative’s mission statement is to improve our communities, and these city projects definitely qualify. It is important the everyone in our region has access to broadband because the economic health of our cooperative members and our local towns are intertwined.”  

“Despite what other telecommunication companies say, it’s not only doable, but it’s happened. The broadband speeds we deliver are 100 times what the FCC now determines to be broadband in rural areas,” Klindt said.

Ookla recognized Tipton as the community with the fastest Internet speeds in Missouri in 2014 with and average of 88.86 Mbps for those who ran speed tests on the network reported Lake Expo.com. Co-Mo Connect was also ranked 18th in the U.S. of fastest ISPs with at least 100 speed tests run from subscribers.

“Our little piece of rural America is 18th fastest in the entire nation,” said Randy Klindt, general manager for Co-Mo Connect. “Just stop and think about that for a second.”

This past December Co-Mo Connect enabled a Watch TV Everywhere feature, which allows member to use devices other than TV sets to watch programming. The cooperative does not charge for the feature, but warns subscribers to be mindful of cellphone carrier’s data caps and roaming charges.

Co-Mo has also recently launched a new tool using the network to help members monitor and reduce their energy consumption. SmartHub was developed by Co-Mo’s technology partner, the National Information Solutions Cooperative (NISC). In addition to paying their bill, members can report outages and view a consumption history. The cooperative has posted a series of SmartHub instructional videos on YouTube.

The remaining phases of the project will allow Co-Mo Cooperative to bring better connectivity to a greater number of households and businesses in central Missouri. The plan will also ensure the financial success of the investment. From the Lake Expo.com article:

“What we’re trying to prevent from happening is the reverse of what happened when investor-owned electricity providers came through in the early 1900s and cherry-picked the profitable cities and left the rural areas without electricity,” said Ken Johnson, Co-Mo Connect’s president the CEO/general of Co-Mo Electric Cooperative. “We didn’t want to see all the outlying areas with this amazing communications network but have holes in the middle with the cities that got left behind.”

The city projects also are providing an additional revenue stream that wasn’t expected when the business plan was developed. That revenue comes with comparably less expense because of the larger number of potential subscribers per mile of fiber.

“That revenue is going to make the entire project more likely to succeed, all the way to the very end of Co-Mo Electric’s lines where there are very few potential subscribers per mile,” Klindt said.

So far, customers have had nothing but rave reviews:

“I love that I am saving money, first of all, and then really loving that we don’t lose our signal, whether it be the TV or the Internet, when it rains,” said subscriber Diana Davis.

Added Peggy Liebi: “I love it. I’ve never had HD or a DVR before. I didn’t lose signal during the really bad storms, not even once.”

We interviewed Klindt for the Community Broadband Bits podcast. At the time, he estimated members were saving over $1.5 million per year; he has since revisited the calculations and discovered members are saving even more. With 16,000 subscribers saving approximately $20 per month, members are saving around $4 million annually. The service has proved so popular, other cooperatives have approached Co-Mo for information on their decision to invest in the fiber network.

Co-Mo Cooperative has produced a number of creative videos and posted them on their YouTube channel. Below is their video, the Road to Rural Broadband: